Proceeds from all merchandise sold through the Museum & Garden Shop support programs, operations, and exhibitions at the Indianapolis Museum of Art at Newfields.
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The Museum & Garden Shop is closed from January 20-26 for Rest & Refresh.

Rest & Refresh is a moment to reset after a busy holiday season and prepare to welcome guests back to Newfields for a transformational spring. Online orders will be filled beginning January 27. Curbside pickup will resume on January 28.

Newfields members receive 10% off all regular price merchandise plus free shipping on orders of $150 or more. Check your email for the Member Monday e-newsletter to find the exclusive code.
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    FAQ

    How much is shipping and when will I receive my package?

    All orders shipped are shipped via UPS Monday through Friday morning, excluding holidays. Please allow 5-7 business days for delivery. Orders may take up to 3 business days for processing, depending on our customer volume and the time the order was placed. Please note that we are unable to ship to P.O. boxes.

    Merchandise Total:
    $30.00 and under - $8.95
    $30.01 to $50.00 - $10.95
    $50.01 to $100.00 - $12.95
    $100.01 to $150.00 - $15.95
    $150.01 to $200.00 - $18.95
    $200.01 and up - $24.95

    Express shipping is available for an additional $12.00. Express shipping is unavailable during Rest & Refresh Week, and is not included in free shipping promotions. All orders utilizing free shipping promotions will be processed as standard shipping, regardless of option selected at checkout.

    If you have questions, please call us at (317) 955-2320 or email us at shop@discovernewfields.org.    

     

    Do you ship outside the United States?

    At this time we only ship to the continental United States, Hawaii, and Alaska. There is no additional charge for shipping to Hawaii or Alaska.

     

    I'm local!  Do you offer curbside pickup?

    We offer free curbside/in-store pickup during IMA operating hours until half an hour before closing. Museum & Garden Shop hours are Tuesday through Sunday from 11:00 am - 4:00 pm EST. The Newfields Campus is closed on Mondays.

    During checkout, select the curbside pickup option.  You'll receive a second email following your order confirmation when your order is ready for pickup.  When you arrive at Newfields, park at the Welcome Center Entrance in front of the IMA building and call the Museum & Garden Shop at (317) 955-2320.  We will deliver your order to your vehicle. 

    Alternatively, you may also come into The Museum & Garden Shop and see a retail team member to pick up your order. Please make sure that you have received an "Order is Ready" email (a second email following the order confirmation email) before coming to retrieve your purchase. You do not need tickets to the museum to come to The Museum & Garden Shop.

     

    How long do I have to pick up my curbside pickup order?

    We will hold your order for pickup for 60 days (the length of our return policy). Orders not picked up within the 60 day window will be canceled and ineligible to receive a refund. The merchandise will then be disposed of at our discretion. If you cannot pickup your order for any reason before the 60 days are up, please contact the Museum & Garden Shop at (317) 955-2320 or shop@discovernewfields.org to request a cancellation. 

     

    Will I need to pay sales tax?

    Merchandise shipped to addresses within the state of Indiana will be charged the current Indiana tax. Orders shipped to addresses outside of Indiana will not be charged tax.          

     

    Do Members get a discount?

    Active Newfields Members receive a 10% discount on all purchases except gift certificates. To receive your discount online, please enter your discount code in the space provided during checkout.      

    Your discount code will be included with your membership package.  If you have questions about receiving your 10% Member discount online, please contact us at (317) 955-2320.

     

    I would like to send a gift.  Do you gift wrap?

    Unfortunately, we do not offer gift wrapping at this time.

     

    What is your return policy?

    If for any reason you need to make a return, please send your merchandise to the address below, and we will refund your credit card for the cost of the merchandise when we receive your item. For exchange items, we must receive the original item before we send out the replacement.

    The Museum & Garden Shop at Newfields
    4000 Michigan Road
    Indianapolis, IN 46208

    You may also return items purchased online by bringing the item to The Museum & Garden Shop along with your packing list, which will serve as your receipt. In order to receive a full refund, merchandise must be returned within 60 days and be in new condition in its original packaging. Shipping charges are non-refundable and we do not offer free return shipping. Sale items are not returnable.

     

    How do Museum & Garden Shop gift certificates work?

    The only type of gift certificate offered by the Museum & Garden Shop come on a physical cardstock card. There are no digital aspects of Museum & Garden Shop gift certificates. Gift certificates are non-refundable and can only be redeemed inside the physical Museum & Garden Shop and exhibition shops at Newfields. Gift certificates cannot be redeemed for online purchases, admission tickets, or at the café. Gift certificates purchased online are sent to the billing address of the purchaser. If you would like the gift certificate sent to another address and/or wish to include any messaging or names on the gift certificate, please indicate this information in the Comments box when checking out.